Take your data with you

Last updated: 11 October 2026Your recipes, your clients and your plans are yours. This page says how to take them with you, how to cancel, how to close your account, and what is deleted when.

Export everything

In Settings, press Export my data. You get a zip with one file per thing: your account, your clients, your recipes with their ingredients and steps, your plans with every day and item, your imports, and your public page. Every file you uploaded is in the zip under files/, and a README lists the counts.The files are JSON with the same field names the API uses, so a developer can import them elsewhere, and plain enough to open and read. Secrets never travel: no link tokens, no password hash, no payment ids.You can make one export a day. The download link lives for 24 hours; after that, ask for a fresh one. Export works on Free and on Pro.

PDFs

Every plan exports as a PDF from the plan page, on every plan, as often as you like.

Cancel Pro

Cancel from Settings in the app, or by email. Your subscription runs to the end of the period you paid for, then stops. Your account drops to Free: everything stays readable and nothing is deleted.Ask within 14 days of your first payment and we refund it in full. The rest of the refund policy is in the terms.

Close your account

In Settings, choose Close account, enter your password and type DELETE. At once: billing stops, every client link stops working, and you are signed out everywhere.Your rows are then removed by a background job that retries until it is done. Your public page address is held for 90 days so nobody else can take it, then released. Copies in the nightly backups leave on the 30-day cycle.If you would rather we did it, write to hello@peasandpans.com from your account address.

Your clients' data

Delete a client in the app and their record, their links and their plans go with them. If a client asks you to remove their information, that is the place to do it; if you need help, write to us.A request someone sends you from your public page is deleted after 2 days if they do not confirm their address, and 30 days after they confirm if you have not decided on it.

What is deleted, and when

  • Close your account: live data removed by the background job, usually within minutes; backup copies gone within 30 days; your page address released after 90 days.
  • Delete a client: the client, their links and their plans, at once.
  • An unconfirmed request to your page: after 2 days.
  • A confirmed request you have not decided on: after 30 days.
  • A saved calculator recipe not claimed by an account: after 7 days.
  • A referral code cookie: after 60 days.