Fair use policy

Last updated: 25 September 2026
Free for up to 3 clients, and one price for unlimited clients. That only works if nobody uses the service as something it is not. The limits here exist so that one account cannot make the service slow or expensive for everyone else. They are set far above what a busy nutrition professional needs, and we would rather raise one for you than have you work around it.

The limits

  • Recipe imports: 30 an hour, 100 a day, and 20 a day on the Free plan. Each import reads a page or a file and runs it through a model, which is the most expensive thing the service does. One hundred imports in a day is a full working day of building a recipe library.
  • The try-it import tool: 5 a day. The "try it" box on our home page, for people who have not signed up. Your own account's limits are the ones above.
  • Data exports: one at a time. Ask for another while one is building and we tell you the first is already on its way.
Plans and storage are not limited today. Clients are not limited on Pro, and the Free plan has room for 3. If that ever changes we will tell you first, and we will not lower a limit without a reason and notice.

What happens when you reach one

We tell you, in the app, at the moment it happens, and we say which limit and when it resets. Nothing is deleted and nothing is charged extra. An import that will not start now will start after the hour turns.

Asking for more

Write to hello@peasandpans.com and say what you are doing. If you are running a practice with several coaches, or migrating a library of thousands of recipes, we will raise the limit or help you do the migration. We answer within two business days.

What is not fair use

  • Sharing one account between several practitioners. One account is for one professional. Extra seats are on the roadmap; ask us in the meantime.
  • Reselling the service, or putting it behind your own product as an API.
  • Automated scraping of recipe sites through our importer, or anything that would breach the terms of the sites you are importing from.
  • Uploading content you do not have the right to use, or storing information about clients that they have not agreed to you storing.
  • Publishing a public page that breaks the rules for one. They are in the terms, under Your public page.
We will always write to you before we act on any of these, unless the service is being actively harmed.

Changes

These numbers may change as the service grows. We will only lower a limit with notice and a reason, and we will tell you by email if a change affects your account.

Contact

Questions about this policy: hello@peasandpans.com